Question 1

How do I contact Go Real Travel?

Accepted Answer

You can contact Go Real Travel by email at support@gorealtravel.com or by phone using any of the following numbers: +1 217-699-1873 (US & Canada), +61 8 7200 1488 (Australia), or +420 774 770 205 (Europe).

Question 2

Where is Go Real Travel located?

Accepted Answer

Go Real Travel Ltd. is based in Prague, Czech Republic, and operates internationally through local partners across Europe, Asia, and beyond.

Question 3

How do I contact my personal Travel Consultant directly?

Accepted Answer

Once your booking is confirmed, you will be assigned a dedicated Travel Consultant. Their direct contact details, including email and phone, will be provided in your itinerary app and confirmation email.

Question 4

I just found you on the internet, can I trust you with my trip? Could you provide references from previous clients?

Accepted Answer

Absolutely. Go Real Travel has served thousands of satisfied travelers worldwide. You can find verified client reviews on Google, Trustpilot, and TripAdvisor. References from previous clients are available upon request.

Question 5

How much will my trip cost?

Accepted Answer

Trip costs vary depending on the destination, travel dates, and inclusions. You can request a personalized quote via our website or speak with a consultant for a custom itinerary based on your preferences and budget.

Question 6

Which costs are out of pocket and which costs are covered in the itinerary package?

Accepted Answer

Most packages include accommodations, activities, local transportation, and guided experiences. Meals, personal expenses, and optional tours may not be included. Your itinerary details all inclusions and optional extras clearly.

Question 7

How do I pay for my trip? In what currency will I pay?

Accepted Answer

Payments can be made securely by credit card or bank transfer in U.S. dollars (USD). Some regional bookings may also allow payment in Euros or other local currencies, depending on your consultant’s instructions.

Question 8

What’s the difference between my deposit and balance payments?

Accepted Answer

The deposit secures your travel arrangements and confirms your booking. The remaining balance is typically due 60 days before departure. Your consultant will send a reminder and payment link prior to the due date.

Question 9

Can my deposit or balance be refunded?

Accepted Answer

Refunds depend on the terms of your booking. In most cases, deposits are non-refundable once services are confirmed. However, some flexibility may apply if cancellations occur well before your travel date.

Question 10

Do I need to print my full itinerary?

Accepted Answer

No, you don’t need to print it. Your itinerary and travel documents are available digitally through our mobile app and can be accessed offline at any time during your trip.

Question 11

Do I need to print my ticket and voucher booklet?

Accepted Answer

No printing is required. Most of our suppliers accept digital tickets and vouchers directly from your phone or tablet. Always check your itinerary for any exceptions requiring printed copies.

Question 12

What’s the easiest way to set up my cellphone for overseas travel?

Accepted Answer

The easiest way is to enable international roaming or purchase an eSIM before departure. Many travelers also prefer buying a local SIM card upon arrival for better data rates.

Question 13

Is my phone compatible with European and Asian network coverage?

Accepted Answer

Most modern smartphones are compatible with global GSM networks used in Europe and Asia. Check your device’s specifications and ensure it’s unlocked for international use.

Question 14

How much data and how many call minutes will I use on my trip?

Accepted Answer

This depends on your travel habits. For map navigation, messaging, and casual browsing, 3–5 GB of data per week is usually sufficient. Voice calls are rarely used since most travelers rely on Wi-Fi and messaging apps.

Question 15

Should I buy a local SIM card?

Accepted Answer

Buying a local SIM card is a good option if you plan to use mobile data frequently. Local providers offer affordable prepaid packages at most airports and city centers.

Question 16

What are some good apps to download before I travel?

Accepted Answer

We recommend downloading Google Maps, WhatsApp, Google Translate, XE Currency, and the Go Real Travel mobile app for easy navigation, communication, and itinerary access.

Question 17

Do I need travel insurance? Where can I purchase this?

Accepted Answer

Yes, travel insurance is highly recommended. You can purchase it directly through our preferred partners or from reputable insurers in your home country. Coverage typically includes cancellations, medical emergencies, and lost luggage.

Question 18

Will the insurance companies cover my claim?

Accepted Answer

Coverage depends on your policy and the circumstances of your claim. Always review your insurer’s terms and conditions carefully before purchasing.

Question 19

Should I buy insurance coverage for my entire trip, or just what I have paid for?

Accepted Answer

It’s best to insure the full value of your trip, including flights, hotels, and prepaid activities, to ensure comprehensive protection in case of cancellations or delays.

Question 20

When should I purchase travel insurance?

Accepted Answer

We recommend purchasing travel insurance as soon as you make your first payment or deposit to ensure you’re covered for unforeseen events that may occur before departure.

Question 21

What is your registered address?

Accepted Answer

Go Real Travel Ltd. is registered in Prague, Czech Republic. Full address: Na Příkopě 14, 110 00 Prague 1, Czechia.

Question 22

Will you make our restaurant reservations?

Accepted Answer

Yes, our Travel Consultants can assist with restaurant recommendations and reservations upon request. Let us know your preferences or dietary needs in advance.

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